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Teaching Empathy and Other Compassion-Based Communication Skills

Communication Skills Kevin J. Kelley, PhD ƒ Mary F. Kelley, MSN, RN, CRNP Empathy plays an important role in comprehensive nursing care. Empathy outcome research shows that exposure to an empathetic person has a palliative and even healing effect on patients. Teaching nurses how to communicate with empathy is crucial to unleash the true ...